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1 - General information
How to determine the name of your Exchange organization/Office 365 tenant?
How to speed up problem resolution when submitting a new ticket
What are the items to be licensed ?
3 - FAQ about Promodag Reports
How does Promodag Reports process multiple sendings (Count messages sent to n recipients once or n times)?
Why can I obtain different results in a report on mailbox traffic?
Why does Promodag Reports update the directory before importing message tracking files?
5 - Customization and automation
Five Q & A about automating Promodag Reports
How to confirm that scheduled operations completed successfully
Troubleshooting automated mode and scheduled tasks issues
7 - Promodag StoreLog
PROMODAG StoreLog 4: usage, compatibility, instructions for use
2 - Configuring Promodag Reports and your environment
How can I migrate from Promodag Reports version 10 to version 11?
How do I upgrade to a more recent release of Promodag Reports (within the same version)?
How to estimate the database size
4 - What you can do with Promodag Reports
How can I send a message to all mailboxes over a certain size?
How do I obtain a report on traffic for a particular mailbox, a group of mailboxes, or the whole organization?
How do I search for messages containing a specific word, in the subject or body, in user mailboxes?
6 - Troubleshooting Promodag Reports
Access database: I receive various 'Invalid argument' error messages when attempting to import data or run any report
Promodag Reports crashes and an error message "Reports 11 has encountered a problem" appears
Why does the "No data could be found..." message display ?
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