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1 - General information
How to determine the name of your Exchange organization
How to speed up problem resolution when submitting a new ticket
What are the items to be licensed ?
3 - FAQ about Promodag Reports
How are Delivery and Read receipts or Out of Office Autoreply messages analyzed?
How does Promodag Reports process multiple sendings (Count messages sent to n recipients once or n times)?
Why does Promodag Reports update the directory before importing message tracking files?
5 - Customization and automation
Five Q & A about automating Promodag Reports
How to receive an email notification of warnings and errors when automating Promodag Reports
Troubleshooting automated mode and scheduled tasks issues
7 - Promodag StoreLog
PROMODAG StoreLog 4: usage, compatibility, instructions for use
Configuring Exchange Server 2000 and 2003
Exchange message tracking files are no longer imported since our migration to Exchange 2007
2 - Configuring Promodag Reports and your environment
Access database: My DB reaches 1.9 to 2 GB, what can I do?
How do I upgrade to a more recent release of Promodag Reports (within the same version)?
SQL database: How to reduce the size of your database
4 - What you can do with Promodag Reports
How can I send a message to all mailboxes over a certain size?
How do I obtain a report on traffic for a particular mailbox, a group of mailboxes, or the whole organization?
How do I obtain a report showing how many emails were sent/received from/ to my organization ?
6 - Troubleshooting Promodag Reports
Access database: I receive various 'Invalid argument' error messages when attempting to import data or run any report
SQL database: Could not allocate space for object ''x'' in database ''y'' because the ''PRIMARY'' filegroup is full
SQL database: The transaction log for database ''xxx'' is full
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