Check boxes, status line, scroll handles are missing in the PROMODAG Reports interface


The interface of Promodag Reports does not look like the screenshots provided in your documentation.
Check boxes, status line, scroll handles are missing. For example, it is not possible to select one item in your reports selection tab because there are no check boxes.


This behavior may occur if you changed the default Windows font size settings (96 DPI).
Please restore the default font size to 96 DPI.

If you use Windows 7, please follow these steps:
  1. Open Screen Resolution by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under Appearance and Personalization, clicking Adjust screen resolution.
  2. Click Set custom text size (DPI) in the left pane.
  3. Click the scale (ruler), drag the setting to 100% and then click OK.
  4. On the Display screen, click Apply.

To see the change, close all of your programs and then log off of Windows. This change will take effect the next time you log on.

Note: The cause and the solution are the same as one of those described in the following article:
The previewed report appears in the upper-left corner of the main window and it cannot be resized

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