Question:

I would like to know the specific reports I would need to run to obtain the following information:

• The quantity of email sent/received internally.
• The quantity of email sent/received externally.

Answer:

The Server Traffic Comparison by Correspondent report template would meet your requirements. You will find it on the Templates > Server Traffic menu.

You would use the following settings:

• Period tab: Select your reporting period (warning: imports are limited to 15 days in evaluation mode and therefore it will not be possible to report on more than 15 days if you are evaluating the product);
• Selection tab: Select one or more Exchange server(s);
• Group tab: No grouping (or Server if you have selected several servers);
• Correspondents tab: Select internal and external traffic: Administrative group Like *, Internet domain Like *;
• Recipient type tab: All recipient types;
• Options tab: Count messages sent to n recipients, n times (see How does Promodag Reports process multiple sendings (1 message and n messages count)?);
• Content tab: Select the Correspondents' address type radio button under Detail level;
• Presentation tab: Display: Graph & Table, Size in MB;
• Output tab: Your own choice (Screen, Printer, Disk file, Email recipient, Sharepoint, Database table).

It would give you a pie chart showing your different types of traffic: