Question:
I would like to know what report showing unopened ('unread') messages in users' mailboxes.
Answer:
The report template you are looking for is called
General Mailbox Content and you will find it on the
Templates > Mailbox Content menu. Information is dynamically collected through a MAPI connection to the Exchange server.
You will apply the following settings:
- Selection tab: Select the mailboxes you would like to analyze.
- Folders tab: All folders.
- Filter tab: Set the following filter: [Read] Equals False.
- Options tab: Sort mailboxes by name, item count, item size or folder count.
- Content tab: Check Mailbox to obtain an overview of the mailbox content, or Folder or Item for more detailed reports.
- Presentation tab: Your own choice.
- Output tab: Your own choice (Screen, Exploring form, Printer, Disk file, Email recipient, Exchange folder, Sharepoint, Database table).
Article ID: 10100, Created: May 16, 2008 at 4:59 PM, Modified: January 18, 2018 at 1:50 PM