How can I rebill users email traffic by department using PROMODAG Reports?

Question:
I need to rebill last month's global email traffic by department, based on the number of messages sent/received within the Exchange organization, or from/to Internet. We charge 0.01$ per MB sent or received internally, and 0.05$ to 0.10$ for external traffic depending on traffic direction (received/sent).
Is PROMODAG Reports able to do that?

Answer:
The report template you need to use is Mailbox Traffic Cost Chargeback and you will find it on the Templates > Billing menu.
You first need to enter the billings rate you need to apply into the Tools > Billing Rates Schedule option.

Then, please apply the following settings to the template:

  • Period  tab: Relative, Previous month.
  • Selection tab: All organization mailboxes.
  • Correspondents tab: Some types, Internet domain Like * and Administrative group Like * (i.e. all Internet traffic and all internal traffic).
  • Group tab: Level 1 = Department. Select the Grand total check box at the bottom.
  • Options tab: Count a multiple sending as 1 message.
  • Content tab: Detail level = Correspondents address type. Select also Mailbox if you need to see users names.
  • Presentation tab: Choose a meaninful title for your report, for example: Email traffic cost by department...
  • Output tab: Your own choice (Screen, Printer, Disk file, Email recipient, Exchange folder, Sharepoint).

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