An InstallShield error message stating "1155: File [...]\instmsi30.exe not found" displays while installing the product

Problem:

You are trying to install PROMODAG Reports but InstallShield error message stating "1155: File [...]\instmsi30.exe not found" prevents you from doing it.

Solution:

The version of Windows Installer installed on your workstation is likely to be outdated.
  • Open the Control Panel,
  • Go to Add/Suppress Programs,
  • Check that Windows Installer 3.1 (KB893803) is installed on the workstation,
  • If this is not the case, download Windows Installer version 3.1 (release date: May 12, 2005), and install it.
Then, proceed with the installation process of PROMODAG Reports.

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