An error message stating 'You cannot run '[operation x]' because console '[1]' is currently running '['operation y]" displays

Problem:

An error message stating 'You cannot run '[operation 1]' because console '[X]' is currently running '[operation 2]" displays when trying to perform any kind of action.

Explanation:

This problem can happen if, for instance, you shut down console [X] while PROMODAG Reports was still carrying out operation 1 (for example, importing data). This situation being recorded in the database, the software prevents you from performing operation 2.

Solution:
  • Open the Tools > Console Activity menu.
  • Locate and select actions of which status is: Started or Running.
  • Click the Finish button. This will mark the status of the selected action to Aborted. Please note that this will not do more than stopping the running process.

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