Five questions and answers about using PROMODAG Reports in batch mode:

Q1: At what time does Microsoft Exchange create a new message tracking file?
A: Date and time are always expressed in GMT/UTC in Exchange Server, and the Exchange system closes message tracking files at 00:00 GMT/UTC.
PROMODAG Reports considers that the log is completely closed after 1AM GMT/UTC.

Q2: At what time shall I schedule my import batch jobs?
A: Import batch jobs should be scheduled from 1AM GMT/UTC onwards, after yesterday's logs have been closed.

Q3: Is it better to import data everyday, or once a week/month?
A: We would recommended you to import data on a daily basis. The process is shorter and easier to monitor.

Q4: In which order does the batch job execute actions?
A: The selected actions, in whichever order they were included in the batch file, always execute in the following order:

   1. Purge Imported Data,
   2. Import Directory Data,
   3. Import Message Tracking Data,
   4. Import Storage Size Data,
   5. And then eventually custom reports are generated.

Q5: Is it better to create a batch file for purging imports, and then another one for importing data?
A: No, it is not, for the data purge job may still be in progress when the data import job is scheduled to start, and therefore it will fail.
A much better option is to create one single batch with Clear Imports along with the other actions, that will only start once data have been cleared.

See also:
How to automate import operations, data purge or database compaction
How to automate report generation
How to confirm that scheduled operations completed successfully
How to receive an email notification of warnings and errors when automating PROMODAG Reports
Troubleshooting automated mode and scheduled tasks issues

Add Feedback