The previewed report appears in the upper-left corner of the main window and it cannot be resized

Problem:

The report appears in the upper-left corner of the main window but it cannot be resized. If you maximize the main window, you can see the report but it looks very small and it seems impossible to enlarge it.

Possible solutions:


  • This behavior may occur if you installed various software applications using the Crystal Report engine.

In this case, you will find

   1. a \Business Objects sub-folder, and
   2. a \Crystal Reports  sub-folder in the  %PROGRAMFILES%\%CommonFiles% folder.

Please replace %PROGRAMFILES%\%CommonFiles% by the full path to the Program Files folder, e.g. C:\Program Files\Common Files (it depends on the language of your Windows installation).

Note: The cause and the solution are the same as those explained in this article:
An alert stating ''GetReportData Load report failed'' displays when trying to run a report.

  • This behavior may also occur if you changed the default Windows font size settings (96 DPI).

Please restore the default font size to 96 DPI.

Note: The cause and the solution are the same as one of those described in the following article:
Check boxes, status line, scroll handles are missing in the PROMODAG Reports interface

Add Feedback