How are Delivery and Read receipts or Out of Office Autoreply messages analyzed?

  • Delivery receipts are generated by the Exchange server. They have a special event number in message tracking files.
    PROMODAG Reports imports these events.
  •   Read/Not Read receipts are generated by the email client, so they will appear as a standard message in message tracking files. PROMODAG Reports imports and counts them as messages. 
  • Out of Office Autoreply messages are counted as any other normal messages.

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